Acceptance of Terms
By accessing and using the Urbana City Hotel website or booking services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Reservations and Bookings
All reservations are subject to availability and confirmation. A valid credit card and identification may be required at the time of booking and check-in.
Rates are quoted in the currency displayed at the time of booking and may be subject to applicable taxes and fees.
Cancellations and Refunds
Cancellation policies vary by rate plan and are disclosed at the time of booking. Cancellations outside the permitted window may result in partial or full charges.
No-shows may be charged the full amount of the reservation.
Check-In and Check-Out
Standard check-in time is 3:00 PM and check-out is 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.
Guest Conduct
Guests are expected to behave in a manner that does not disturb other guests or damage property. We reserve the right to refuse service or terminate a stay for conduct deemed inappropriate, unsafe, or unlawful.
Damages and Liability
Guests are responsible for any damage caused to hotel property during their stay. Charges for repairs or replacement may be applied to the guest's account.
We are not liable for loss, theft, or damage to personal belongings, except as required by law.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Urbana City Hotel or its licensors and is protected by intellectual property laws. You may not reproduce or redistribute content without written permission.
Limitation of Liability
To the maximum extent permitted by law, Urbana City Hotel shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of New York, NY.
Changes to These Terms
We may revise these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
Contact Us
For questions regarding these Terms, please contact us at info@urbana.com or +212-220-4519.